Privacy Policy

At MI Motors (referred to as “MI Motors”, “we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mimotors.in (the “Website”) and use our services. By using our Website, you consent to the practices described in this policy.

Please read this Privacy Policy carefully. If you do not agree with the terms outlined below, please do not use our Website.

1. Information We Collect

We collect two types of information when you interact with our Website: Personal Information and Non-Personal Information.

Personal Information

This refers to any information that can identify you personally. When you use our services, fill out forms, or make inquiries, you may be required to provide certain personal details, including:

Name
Email address
Phone number
Mailing address
Vehicle details (make, model, year, etc.)
Payment mode

Non-Personal Information

This includes data that does not identify you personally but helps us improve your experience on our Website. Non-personal information may include:

IP address
Browser type and version
Device type and operating system
Referring website
Pages viewed
Date and time of visit
Location data (geographical location of the user based on IP)

We may collect this information through the use of cookies and similar tracking technologies (explained below).

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Website and services, and to communicate with you effectively. Specifically, we use your information for the following purposes:

Providing Services: To process your service bookings, appointments, and inquiries.
Customer Support: To respond to your requests, questions, and concerns regarding our services.
Communication: To send order confirmations, reminders, service updates, promotions, or newsletters if you have opted to receive them.
Payment Processing: To process payments for services rendered.
Improving Our Website: To analyze usage trends, user preferences, and troubleshoot any technical issues.
Marketing: To offer promotions, discounts, and new service information, only if you have opted-in to receive marketing communications.

3. How We Protect Your Information

Your privacy and the security of your personal information are our top priorities. We implement a variety of physical, technical, and administrative security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Data Encryption: We use encryption to protect sensitive information, such as payment details, during transmission over the internet.
Access Controls: Only authorized personnel at MI Motors are allowed access to your personal information.
Secure Payment Gateway: All payment transactions are processed through a secure third-party payment gateway.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage may be 100% secure, and we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

Our Website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to collect non-personal information about your activities on our Website.

What are Cookies?: Cookies help us remember your preferences, improve site navigation, and analyze site performance.
Types of Cookies Used:
Session Cookies: Temporary cookies that expire once you close your browser.
Persistent Cookies: Remain on your device for a longer period, even after the browser is closed.
Third-Party Cookies: Used by external services like Google Analytics to track and report on website traffic.

You can control or disable cookies through your browser settings. However, disabling cookies may affect some functionalities of the Website.

5. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your data with trusted third parties for the following reasons:

Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, email service providers, and analytics companies.
Legal Requirements: We may disclose your personal information if required by law or to respond to a legal process, such as a court order, or government inquiry.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.

We ensure that any third-party providers with whom we share data comply with appropriate privacy and security measures.

6. Third-Party Links

Our Website may contain links to external websites that are not operated by us. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights and Choices

You have the right to:

Access and Update Your Information: You can access, update, or correct your personal information by contacting us at the details provided below.
Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can opt-out by clicking the “unsubscribe” link in any marketing communication or by contacting us directly.
Request Deletion: You may request the deletion of your personal data, subject to legal requirements and our data retention policy.

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

9. Children’s Privacy

Our Website is not intended for children under the age of 18, and we do not knowingly collect or solicit personal information from anyone under 18. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. If we make significant changes, we will notify you by posting an updated version on our Website or by sending a direct communication. Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

MI Motors
Sarkarpool, Maheshtala, West Bengal
Phone: 084361 25681
Email: mimotorskolkata@gmail.com
Website: www.mimotors.in

By using the Website, you agree to the terms outlined in this Privacy Policy. Please review this policy regularly for any changes.